New Rules at the Landlord and Tenant Board (official announcement)

September 1, 2021

TO:                 Landlord and Tenant Board (LTB) Stakeholders

FROM:           Karen Restoule, Associate Chair

Lynn Dicaire, Registrar

RE:                 RTA amendments take effect today: New and revised Rules, guidelines and brochures

We are writing to remind you that amendments to the Residential Tenancies Act, 2006 (RTA) resulting from Bill 184, take effect today. We have summarized the changes in September 1, 2021 Amendments to the Residential Tenancies Act.

In response to these amendments, the LTB has posted new and revised Rules, guidelines and forms to our website at tribunalsontario.ca/LTB. To make sure you are accessing the latest version of these materials, we suggest you take a moment to clear your browser cache (Ctrl+F5 or Ctrl+Shift+Delete).

New materials:

• • • Form L10: Application to Collect Money a Former Tenant Owes and Instructions
    • Certificate of Service: Serving a Former Tenant or a Tenant no Longer in Possession of the Rental Unit
    • Request to Use Alternative Service Form
    • Brochure: Collecting Money a Former Tenant Owes
    • Brochure: How to Serve a Landlord or Tenant with Documents

Revised materials:

• • • Rules 3, 4, and 5
    • Guideline 11: Eviction for Failure to Pay Rent
    • Guideline 12: Eviction for Personal Use, Demolition, Repairs and Conversion
    • Form T5: Landlord Gave a Notice of Termination in Bad Faith and Instructions
    • Form L2: Application to End a Tenancy and Evict a Tenant and Instructions.

** The revised L2: Application will only be available in fillable PDF format until the launch of the new Tribunals Ontario Portal later this fall. Please do not use LTB e-File to file based on an N12 or N13 notice or when claiming costs relating to substantial interference or utilities. In these cases, you must use the PDF form and submit it by fax, mail or courier.

The LTB consulted on these materials and processes from January 19 to February 5, 2021.

Among the changes the LTB made as a result of the consultations, the LTB has added email as an approved method for landlords to serve former tenants and introduced a Request to use Alternative Service Method. For more information about email service and alternative service, see the Certificate of Service – Serving a Former Tenant or Tenant No Longer in Possession of the Rental Unit and the Brochure: Collecting Money a Former Tenant Owes.

Users will be able to file the new and revised forms on the Tribunals Ontario Portal when it launches later this fall.

To learn about other changes the LTB made as a result of the consultations, read “What We Heard”.

Navigate Tribunals Ontario, the online information tool which helps tenants and landlords determine what steps they can take to manage their dispute, has been updated to include information and scenarios related to the RTA amendments. New pathways for care home and mobile home tenancies and non-profit co-op evictions have also been added.

If you have any questions, please contact the Landlord and Tenant Board at LTB@ontario.ca.

Sincerely,

Karen Restoule                    Lynn Dicaire

Associate Chair                    Registrar